Delete Your FreeNikah Account
How to delete your account and associated data
You can request deletion of your FreeNikah account and personal data at any time, using either method below.
Option 1 — In the app
- Open the FreeNikah app and sign in.
- Go to the Menu tab.
- Tap Delete Account and confirm.
Option 2 — By email (no app needed)
Send an email to support@alnicotech.com from the email address registered with your account, with the subject "Delete my FreeNikah account". We will verify your request against your registered email address and process the deletion.
What gets deleted
When your account is deleted, we remove the following from our active systems:
- Your account details (name, email address, member ID)
- Your entire matrimonial profile, including partner-preference details
- All photographs you uploaded, and your verification selfie
- Your interests sent and received, matches, shortlists, private notes, saved searches, and profile-visit history
- Your messages
- Your push-notification token and device identifiers
Your profile stops being visible to other members immediately once the request is verified.
What is retained
- Payment and transaction records — retained for 7 years as required by Indian tax and accounting law.
- Safety records — where you have been reported or blocked, a limited record may be retained to protect other members and to prevent a banned member from simply re-registering.
- Messages you sent may remain visible in the other member's conversation history, in the same way an email you sent remains in the recipient's inbox.
Timeline
Deletion requests are processed within 30 days. Data is removed from active systems and purged from backups within their normal cycle.
If you hold a paid membership, deleting your account ends your access to it. Any unused portion is handled under our Refund & Cancellation Policy.
Questions?
Contact us at 📧 support@alnicotech.com