Refund & Cancellation Policy
FreeNikah by Alnico Tech Private Limited · Last Updated: August 2026
FreeNikah is free to join. Paid memberships are optional and unlock additional features such as viewing members' contact details, seeing who viewed your profile, and advanced search filters. Paid memberships are billed through our payment gateway.
1. What you are charged
- Premium is a recurring subscription, not a one-off purchase.
- New members: ₹49 for the first 7 days, then ₹299 every 28 days automatically.
- Members who have already used the introductory offer, or held a membership before: ₹299 every 28 days from the start.
- Members who subscribed earlier continue at the price shown in the mandate they approved.
- The renewal amount and date are fixed by the mandate you approve at checkout. We will never debit more than that without your consent.
2. Cancellation
- You may cancel at any time by emailing support@alnicotech.com from your registered email address. We action cancellations within 5 business days, and always before your next renewal if you write to us at least 48 hours in advance.
- Cancel before the renewal date to avoid being charged for the next 28-day period.
- Cancelling stops future billing. Your benefits remain available until the end of the period you have already paid for — cancelling does not cut your access short.
3. Refunds
Because a membership unlocks digital features that become available immediately, payments are generally non-refundable once the membership has been activated and used. We will, however, issue a refund in the following cases:
- Duplicate or accidental charge — refunded in full.
- Charged after a valid cancellation — refunded in full.
- Payment taken but membership not activated — refunded in full.
- Technical failure on our side that prevents you using the membership and that we are unable to resolve — refunded in full or pro-rated, at your option.
Membership fees are not refundable where an account is suspended or terminated for a violation of our Terms & Conditions.
We do not offer refunds on the basis that you did not receive interest or replies from other members, or did not find a match — we provide access to the platform, not an outcome.
Nothing in this policy limits any refund right you have under applicable law.
4. How to request a refund
Email support@alnicotech.com from your registered email address within 7 days of the charge, including the payment ID or the date and amount. We respond to refund requests within 5 business days.
5. Processing time
Approved refunds are returned to the original payment method through our payment gateway. Funds typically reach your account within 5–10 business days, depending on your bank or card issuer.
6. Contact
📧 support@alnicotech.com
Address: Bangalore, Karnataka, India